Refund Policy

Last Updated: November 1, 2025

Our Commitment to You

Ray Amjad LTD (Company Number 14506459) operates Master Codex CLI. We're confident that our AI-powered development course will transform how you master modern development. However, we understand that course purchases are important decisions, and we want you to feel completely confident in your choice.

That's why we offer a comprehensive 7-day money back guarantee on all Master Codex CLI purchases.

Refund Eligibility

You are eligible for a full refund if:

  • You request the refund within 7 days of your original purchase date
  • You purchased Master Codex CLI directly from our official website
  • You provide your original order confirmation or transaction ID

No questions asked. We don't require you to provide a reason for your refund request, though feedback is always welcome to help us improve.

How to Request a Refund

Requesting a refund is simple and straightforward:

  • Contact me via email at r@rayamjad.com
  • Include your order information - provide your order confirmation number or transaction ID
  • Send from the email address used for your original purchase (for verification)
  • We'll process your request within 1 business day

Refund Processing

Processing Time

  • Refund approval: Within 1 business day of your request
  • Credit card refunds: 3-5 business days to appear on your statement
  • PayPal refunds: Immediate to your PayPal account
  • Bank transfers: 5-7 business days depending on your bank

Refund Method

Refunds will be issued using the same payment method you used for your original purchase. We cannot issue refunds to different payment methods or accounts for security reasons.

What Happens After a Refund

Once your refund is processed:

  • Your Master Codex CLI course access will be automatically revoked
  • You'll receive a confirmation email with refund details
  • You may continue accessing the course materials until access is revoked (usually within 24 hours)

Special Circumstances

Technical Issues

If you're experiencing technical difficulties with Master Codex CLI, we encourage you to contact our support team first. Many issues can be resolved quickly, and we're here to help you get the most out of your purchase.

Course Compatibility Concerns

Before purchasing, please review the course requirements. However, if Master Codex CLI doesn't work on your system due to compatibility issues, you're fully covered by our 7-day guarantee.

Feature Requests

While we can't guarantee specific feature implementations, we actively consider user feedback for future course updates. Your input helps shape Master Codex CLI's development.

Exceptions

Our 7-day money back guarantee applies to all standard purchases. The following situations may have different policies:

  • Promotional or discounted purchases: Full refund available, but promotional pricing may not be reapplied to future purchases
  • Corporate or volume licenses: May have custom refund terms as specified in your agreement

Beyond the 7-Day Period

While our standard guarantee is 7 days, we understand that exceptional circumstances may arise. If you have concerns about your purchase beyond the 7-day period, please don't hesitate to contact our support team. We'll work with you to find a fair solution.

Multiple Purchases

If you've made multiple purchases of Master Codex CLI (for different users or team members), each purchase is eligible for its own 7-day refund period from the respective purchase date.

Fraudulent Activity

We reserve the right to refuse refunds in cases of suspected fraudulent activity, including but not limited to:

  • Repeated purchases and refund requests
  • Attempts to obtain multiple refunds for the same license
  • Use of stolen payment methods
  • Violation of our Terms of Service

Contact Information

For all refund requests and questions about this policy, please contact us:

Email: r@rayamjad.com

Subject Line: "Refund Request - [Your Order Number]"

We typically respond to refund requests within 1 business day.

Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email to recent purchasers.

Your purchase is governed by the refund policy in effect at the time of your purchase.